Support Services

Support Services

Nobody supports you better than Cascades Sonoco.

With facilities strategically located throughout North America, Cascades Sonoco’s geographic reach allows for greater efficiency, collaboration, and hands-on customer support.

With over 30 years of experience in the science and technology of coatings and laminations for paper and non-woven substrates, our research and design teams work directly with customers to overcome packaging challenges.

Whether your goal is to maintain the freshness chain or prepare products for the rigors of distribution, Cascades Sonoco can build a custom solution around the needs of your product.

Cascades Sonoco

Our team works directly with customers to overcome their business’ unique packaging challenges.

Technical Support

Technical support is an integral component of Cascades Sonoco’s business philosophy. Providing customers with product and process improvements, sharing best-demonstrated practices, and immediately responding to requests for information and support ensures the success of our customers and our company.

Technical support options:

  • Process and/or product redesign
  • Productivity assessments
  • Technical seminars
  • On-site technical support
  • Cost-effective, innovative solutions
  • Technical assistance and qualification of packaging lines
  • Troubleshooting

Supply Chain Solutions

We work with our customers to develop innovative supply chain solutions that allow you to reduce inventory levels and optimize freight costs. We offer a software application, called Solochain, that allows you to see and manage your inventory in real-time.

Supply chain options:

  • Just-in-time delivery
  • Consignment
  • Vendor management inventory
  • Mixed truckloads

How Can We Help Your Business?

Our coatings, laminations, films, and roll packaging are available as complete solutions—we do not sell them individually for customers to apply themselves.

We work directly with our customers to find customized solutions that best fit their products’ needs. Call or complete the form to find out what we can do for you.