Support Services

Support Services

Support Services

Technical Support

Technical support is an integral component of Cascades Sonoco’s business philosophy.
Providing customers with product and process improvements, sharing best-demonstrated
practices, and immediately responding to requests for information and support ensures
the success of our customers and our company.

Technical support options:
  • Process and/or product redesign
  • Productivity assessments
  • Technical seminars
  • On-site technical support
  • Cost-effective, innovative solutions
  • Technical assistance and qualification of packaging lines
  • Troubleshooting  

Supply Chain Solutions

We work with our customers to develop innovative supply chain solutions that
allow you to reduce inventory levels and optimize freight costs. We offer a software
application, called Solochain, that allows you to see and manage your inventory in real-time.

Supply Chain Solutions:
  • Just-in-Time Delivery
  • Consignment
  • Vendor Management Inventory
  • Mixed Truckloads